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Local interference on routers

A lot of disconnections are due to local 2.4 GHz interference which is beyond our control. This affects routers no matter how good they are. Channels can be changed on all routers. They usually come out of the box set to "Auto" and are supposed to find a clear channel. This is often not the case.

If you have your own router consult Google to find out how to do this by searching your router model and "how to change channel". Always make sure you select United Kingdom and then try the different channel each at a turn. Unfortunately there is no quick easy way to do this it is a case of trial and error. Try channel 1, if you still get disconnects try 2 and so on.

If your router was purchased from us here are a few screenshots to help you make the changes yourself.

First logon to the router using either or type into the address bar; You will get the log in screen as below, user name and password will both be admin, unless you have changed it;

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Visit: 364 Anlaby Road, Hull, HU3 6NS
(Mon-Fri: 09:00 - 16:30; Sat: 09:00 - 13:00)

Phone: 01482 778838